"Navroze was patient when we were overwhelmed. He was the taskmaster that we needed to keep our work on track. He helped us with insight into our privacy practices in ways in which I hadn't expected. For us, the PIA process with PRIVPRO went beyond ensuring compliance with the TBS PIA Directive. It fundamentally altered our planned program and service offerings."

− Director, Federal Department

"My relationship with Navroze Austin and PRIVPRO has benefited me and our company tremendously. The compliance process that Navroze presided over helped transform our privacy policies and governance framework from a series of haphazard and disjointed protocols to a unified and comprehensive compliance plan."

− Chief Privacy Officer, Privately Held Company

"We felt that undertaking a privacy audit was a great way to create a baseline for the ongoing development of our information handling practices. It also helped us to act proactively in the face of concerns by federal regulators with respect to our privacy breach protocols. There's a lot to consider when choosing a consultant to work with. We found PRIVPRO to be professional and responsive. Navroze has a unique background. He was incredibly valuable in leading the day-to-day of our privacy audit, and in pinpointing regulatory expectations that we weren't aware of."

− Director General, Internal Audit, Federal Agency

"We've undertaken a number of privacy impact assessments (PIAs) over the years. The results of those assessments have varied by consultant. With PRIVPRO, we found the PIA process to be far more comprehensive and tailored to our departmental and program needs. Navroze's legal background, coupled with his experience with central agencies and regulators, I think, allows him to avoid the cookie cutter or checklist approach to PIAs which most consultants have unfortunately adopted."

− ATIP Coordinator, Federal Central Agency